We appreciate your business. We work very hard to make sure that your entire experience with UnderBriefs is positive and satisfactory.
All orders are shipped within two business days of their receipt; we ship all orders using the United States Postal Service (USPS) . Orders are not shipped on Saturday, Sunday, or holidays. Your order will ship in a discretely labeled cardboard box (plain or USPS) or plastic envelope.
If you have purchased USPS Priority Mail shipping class, the USPS - not UnderBriefs - establishes the estimated delivery date for your order. The USPS estimated delivery date is based on your shipment's delivery address.
Shipping Rates for US Orders
|USPS Shipping Class||Cost|
|Orders exceeding $30.00*||FREE|
|First Class Mail (continental US)||$4.50|
|First Class Mail (AK and HI)||$5.50|
|Priority Mail Express||$36.00|
* We will select the shipping method for such orders.
We will notify you by email when your order ships. The shipping email will include the package's USPS Delivery Confirmation tracking number. The Delivery Confirmation tracking number allows you to track your order's shipping status on our Track Your Order page or by using the USPS Track & Confirm tool.
Countries supporting USPS Delivery Confirmation
Countries not supporting USPS Delivery Confirmation
|Customs Form Number provided|
|Customers selecting Priority Mail International||Yes|
In the event that the USPS Delivery Confirmation states that your package has been delivered yet it is not in your mailbox, we recommend you do the following:
We are happy to ship orders to our friends in other nations. Orders for delivery to international addresses are shipped by USPS First-Class Package International Service. Customers may elect to have their orders shipped via USPS Priority Mail International. The total shipping cost is determined by the order's weight and its destination. This cost does not include duties, customs fees, taxes, or other charges levied by the government of the destination country; the customer is responsible for paying those fees.
For orders shipped to those international customers for whom the USPS does not provide Delivery Confirmation and who have selected USPS First Class Package International Service, the email will include the package's US Customs Form number. This form number is not a tracking number, but it might be helpful when contacting your postal service, e.g., to determine whether the package has cleared customs. For orders shipped to international customers who have selected USPS Priority Mail International, the email will include the package's USPS Delivery Confirmation tracking number.
International orders should arrive within 3-8 weeks of their shipment, but it could take longer due to processing and inspections by customs officials of the destination country.
International customers should note: